top of page
Refund Policy
Damages and Returns
We want you to love your new artwork.
Please inspect your package immediately upon arrival.
-
Damaged in Transit: If your package arrives damaged, please take photos of the exterior packaging and the artwork and contact us at sales@katherinegibsonart.com within 48 hours. We will manage the insurance claim and provide a replacement or refund.
-
Originals Returns: Due to the unique nature of original paintings, we do not offer returns for change of mind.
-
Prints Returns: As prints are custom-made to order, returns are only accepted in the case of a printing defect or transit damage.
bottom of page